Refund & cancellation policy

Scope

This policy applies to the following, and does not limit any rights available under applicable consumer protection laws:

Digital products & services

Unless otherwise required by applicable law, payments for digital products, software, subscriptions, premium features, or digital services are non-refundable once:

• Access has been granted
• Activation has occurred
• The service has commenced
• Digital delivery has been completed

Typesider Pro subscription

If Typesider introduces a paid subscription, the following terms apply:

• Subscriptions automatically renew unless cancelled before the next billing cycle
• Cancellation stops future renewals only
• Cancellation does not entitle you to a refund for the current billing period
• Benefits remain available until the end of the active billing period, unless the account is suspended or terminated

Subscription pricing, billing frequency, taxes, and renewal terms are always shown clearly before purchase.

Promotional benefits

Typesider offers promotional benefits designed to encourage productivity and consistency, including:

These benefits:

• Are not purchased products, and have no independent monetary value
• Do not represent wages, salary, compensation, or guaranteed earnings
• Are not redeemable for cash unless expressly stated by Typesider
• Cannot be refunded, exchanged, transferred, or converted into money, except where required by law

Participation in promotional programs does not create any contractual entitlement to future rewards.

Gift cards

Gift cards may be issued directly by Typesider or by authorized third-party partners. Once a gift card has been issued, claimed, delivered, redeemed, or made available to an eligible user, it cannot be:

• Cancelled or refunded
• Exchanged for cash
• Transferred
• Replaced due to accidental deletion, loss, theft, or unauthorized use — except where required by law

Gift cards remain subject to the issuing partner’s own terms, including validity periods, redemption restrictions, and merchant participation. Typesider doesn’t guarantee continuous availability of any particular gift card, denomination, merchant, or promotional campaign.

Reward claim period

Rewards not claimed within this window automatically expire. Expired rewards:

• Cannot be reinstated
• Cannot be exchanged
• Cannot be converted into cash
• Cannot be claimed later, except where required by law

Reward verification

All promotional rewards remain provisional until successfully verified. Typesider may delay, reject, reverse, or cancel any reward where:

• Tyzaps cannot be verified
• Fraudulent activity is suspected
• Duplicate accounts are detected
• Eligibility requirements are not met
• Artificial or automated activity is identified
• Technical errors require correction

Verification decisions rely on both automated and manual review, designed to protect the integrity of the platform.

Billing errors

If you believe you’ve been charged incorrectly, contact Typesider Support promptly. Where our investigation confirms an unauthorized, duplicate, or incorrect charge occurred due to an error attributable to Typesider, we may provide an appropriate correction, refund, or account adjustment in accordance with applicable law.

Account suspension & termination

Refunds will not be issued where an account is suspended or terminated due to:

• Fraud or abuse
• Violation of the Terms & Conditions
• Security risks or unlawful activity
• Attempts to manipulate promotional programs

Account deletion

Deleting your account does not entitle you to a refund for:

• Subscriptions already billed
• Digital services already delivered
• Promotional rewards already claimed
• Expired rewards or forfeited Typoints

Following deletion, all promotional benefits are permanently forfeited, pending reward claims are cancelled, and unclaimed rewards expire. Certain transactional, accounting, fraud-prevention, audit, tax, legal, and security records may still be retained under our Privacy Policy and applicable law.

Third-party purchases

Purchases processed through third-party payment providers, app stores, or partner platforms may be governed by their own refund policies. Where required, submit refund requests directly to the applicable payment provider or marketplace.

Changes to this policy

Typesider may modify this policy from time to time. Material changes may be communicated through the platform, email, or other reasonable means where required. The updated policy becomes effective on its stated effective date — continued use of the platform afterward constitutes acceptance of the revised policy.

Contact us

For billing, subscription, cancellation, or refund-related questions, reach out any time — we’re glad to help.